we appreciate your business!

It is our priority to make sure that you are 100% satisfied with your Kitty Box Ramp.

Please contact us at 310.592.6736 or info@kittyboxramp.com with any issues.

 

Return & Exchange Policy

  • Full refund within 30 days for unused items in original condition
  • Full refund within 30 days for items with any manufacturer defect
  • Exchanges within 21 days for different color or tread package size
     

Return & Exchange Shipping

  • Customer pays shipping for returns and exchanges
  • Return shipping is free for items with any manufacturer defect
  • Used items are non-refundable

Not-so-fine Print:

  • Manufacturer is not responsible for misuse or misapplication of the product

  • Kitty Box Ramp liability is limited to the refund of the purchase price only

  • Buyer assumes all risks associated with the use of this product